Cloud and Agile Delivery
How the public sector can adopt Government Cloud Computing will be one of these keystone best practices. Combined with Agile practices this offers the modern tool-set required to deliver advanced online capabilities quickly, while also decreasing the legacy IT cost base.
For example this Scottish Parliament document on NHS technology innovation describes:
The adoption of Cloud technology and Agile delivery methodologies through the digital transformation at NES has proven that the fundamentals of the UK & Scottish Government digital strategies, when fully adopted, deliver real and lasting transformation of services.
Microsoft G-Cloud Blueprints
Microsoft Azure is one of the tier one Cloud provider options available to the public sector through the G-Cloud procurement framework.
As part of their Azure for Government suite Microsoft tailors the service for public sector needs, including publishing a blueprint defining compliance with Government Cloud security requirements, and a comprehensive suite of blueprints for Digital Healthcare scenarios.
Skype for Government
Migrating legacy IT to the Cloud can also include telephony, for many organizations they still operate very old PBX phone systems and can modernize these through adopting Cloud-based services.
For example Nottinghamshire Fire and Rescue Service faced a challenge of a complex legacy telephony equipment causing excessive costs and becoming entirely obsolete with no support.
Again leveraging the G-Cloud procurement marketplace they sourced a modern Skype for Business based solution, one that provided all of the same core features they needed plus a host of new ones, such as multimedia collaboration, intelligent call routing and integration with fire station PA systems to announce emergency messages.